“Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.”
Quote by W. Edwards Deming
Author
W. Edwards Deming
W. Edwards Deming was a renowned statistician and management consultant, best known for his contributions to quality management theory. He worked for the United States Navy during World War II and later promoted the concept of statistical process control (SPC). Deming's theories and methods had a profound impact on the manufacturing industries in Japan and other countries, widely regarded as a key factor in Japan's economic miracle. more
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