“Apology is both transactional, in that it restores what has been broken to what it was before, and transformational, in that it creates opportunities that didn't exist before.”
Quote by John Kador
Work
Effective Apology: Mending Fences, Building Bridges, and Restoring Trust (Large Print 16pt)
This book explores the art of making amends, offering insights into the psychology and communication strategies behind successful apologies. It delves into the importance of acknowledging fault, expressing regret, and taking responsibility, providing practical advice for individuals seeking to repair damaged relationships and restore trust. more
Author
You May Also Like
Source: Effective Apology: Mending Fences, Building Bridges, and Restoring Trust
Source: Effective Apology: Mending Fences, Building Bridges, and Restoring Trust
Source: Effective Apology: Mending Fences, Building Bridges, and Restoring Trust
“Apology may be scorned, but it retains its inherent value.”
Source: Effective Apology: Mending Fences, Building Bridges, and Restoring Trust
“Apology is not for the faint of heart, but then, neither is life.”
Source: Effective Apology: Mending Fences, Building Bridges, and Restoring Trust
“Other things may change us, but we start and end with the family.”