“Possibly the biggest issue, however, is that performance appraisals focus managers attention on precisely the wrong thing: individual people. As W. Edwards Deming, the father of the quality movement, taught a long time ago, company performance often results more from variations in systems than from the individuals doing the work.”
Quote by Jeffrey Pfeffer
Author
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“By your 40s, you don't want to be with the cool people; you want to be with your people.”
