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The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact

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Susan C. Young

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“Being “appropriate” means being suitable, fitting, relevant, or proper in a situation. What may be appropriate in one circumstance can be terribly inappropriate in another. How does one discern? Sometimes it is simply a matter of maturity and experience.”

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Book:The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
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“Contextual awareness represents a continuum of behaviors, which illustrates how and why groups of people unite or divide among cultures.”

MindfulnessRelationship QuotesCommunication SkillsQuotes By Susan C YoungCustomer Service QuotesMotivational Speaker Susan YoungSusanspeaks ComEmployee EngagementPositive First Impression Quotes
Book:The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
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“UN-Impressive ‘Compliments’ . . . • When compliments are used as a passive-aggressive way to manipulate others for personal gain. • Delivering a back-handed compliment which makes others feel bad. • Dishonesty—you say it but really do not mean it. • False bravado. • Manufacturing the moment for your ulterior motives. • Pandering to win affection, a vote, or approval. • Exaggerating and being over-zealous. • Being hypocritical. • Expressing preferential treatment or making an unfair comparison. • When it draws attention to a person’s weakness, disabilities, or shortcomings. • When it is inappropriate and off-color.”

Relationship QuotesCommunication SkillsQuotes By Susan C YoungMotivational Speaker Susan YoungSusanspeaks ComPositive First Impression QuotesPositivity QuotesFind The Best In OthersPolish The GoldHow To Give A Compliment
Book:The Art of Action: 8 Ways to Initiate & Activate Forward Momentum for Positive Impact
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“Graciously Accepting a Compliment. How many times have you offered someone a sincere compliment only to have it thrown back in your face as if your assessment were wrong? How did you feel? Women are notorious for this social misstep and poor maneuver. Why do they do it? Rejecting a compliment makes the compliment-giver feel as though they should have said nothing.”

Relationship QuotesCommunication SkillsQuotes By Susan C YoungMotivational Speaker Susan YoungSusanspeaks ComPositive First Impression QuotesPositivity QuotesFind The Best In OthersPolish The GoldHow To Give A Compliment
Book:The Art of Action: 8 Ways to Initiate & Activate Forward Momentum for Positive Impact
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“Refusing someone’s kind words can cause the one doing the complimenting to feel bad. Not only might they regret trying to be nice, but you may have cut off your chances of being complimented by them ever again. Being humble is one thing; being rude is another. Practice receiving compliments with grace, dignity, appreciation, and gratitude. The perfect response to a fine compliment is simply, “Thank you!”

Relationship QuotesCommunication SkillsQuotes By Susan C YoungMotivational Speaker Susan YoungSusanspeaks ComPositive First Impression QuotesPositivity QuotesFind The Best In OthersPolish The GoldHow To Give A Compliment
Book:The Art of Action: 8 Ways to Initiate & Activate Forward Momentum for Positive Impact
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“Why Polish the Gold? • It builds your confidence when you realize that your words have power and can positively influence. • As you seek to find the good in others, you will enjoy the ripple effect reminder for finding the good in yourself. • It makes a great ice-breaker to begin a conversation. • It helps you meet new people and make new friends. • It strengthens your relationships and builds mutual admiration. • It brings more happiness and joy into your life. • A little praise goes a long way to make others happy.”

Relationship QuotesCommunication SkillsQuotes By Susan C YoungMotivational Speaker Susan YoungSusanspeaks ComPositive First Impression QuotesPositivity QuotesFind The Best In OthersPolish The GoldHow To Give A Compliment
Book:The Art of Action: 8 Ways to Initiate & Activate Forward Momentum for Positive Impact
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“Service [sur-vis] noun 1. the act of helping, aiding, or doing work for another. “Does this dictionary definition sound simplistic? Well, it is foundational to delivering world-class, game-changing service. Did you notice it didn’t mention you? True service takes the focus completely off you and devotes it entirely to the needs of another person.”

Relationship QuotesCommunication SkillsQuotes By Susan C YoungMotivational Speaker Susan YoungSusanspeaks ComPositive First Impression QuotesPositivity QuotesFind The Best In OthersPolish The GoldHow To Give A Compliment
Book:The Art of Action: 8 Ways to Initiate & Activate Forward Momentum for Positive Impact
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“It is unimpressive to interrupt another person while they are talking. Interrupting someone in mid-sentence demonstrates that your focus is on yourself, not the person talking. I had a friend who used a humorous retort whenever someone would interrupt him. He would graciously, albeit sarcastically, say, “I’m sorry, I didn’t mean to speak while you were interrupting.” It always got a laugh, yet he was cleverly letting the intruder know of his infraction without being too confrontational.”

Relationship QuotesCommunication SkillsQuotes By Susan C YoungMotivational Speaker Susan YoungSusanspeaks ComPositive First Impression QuotesEmotional Intelligence QuotesEtiquette QuotesGood Manners Quotes
Book:The Art of Action: 8 Ways to Initiate & Activate Forward Momentum for Positive Impact
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“A man worth his salt will treat a lady like a lady and make the effort to be a gentleman. While independent women are fully capable of being self-reliant, the majority whom I know appreciate being treated with respect, consideration, and chivalry. For the women who yearn for the old-fashioned, good-hearted, chivalrous guy, I promise, they do exist.”

Relationship QuotesCommunication SkillsQuotes By Susan C YoungMotivational Speaker Susan YoungSusanspeaks ComPositive First Impression QuotesEmotional Intelligence QuotesEtiquette QuotesGood Manners Quotes
Book:The Art of Action: 8 Ways to Initiate & Activate Forward Momentum for Positive Impact
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