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Quote by Richie Norton

“When was the last time you told a co-worker of family member or neighbor you loved them? Try it.”

Quote by Richie Norton

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Richie Norton

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“Anika had the door halfway closed, but she paused at my question. ‘My mum used to say that you have two hands: one to help yourself, and one to help others. So yes, I think it’s a good thing.’ Then she sighed. ‘Though sometimes I wonder if the hand we use to help others moves a bit slower and with a little less purpose than the one we use to help ourselves.’ And with that, she closed the door.”

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“Jeremiah lowered himself into his chair, turned to the first page of The Phantom of the Opera, and started to read aloud. “The Opera ghost really existed. He was not, as long believed, a creature of the imagination . . .” He read to himself the next few lines and expressed the following. “Yes, he existed in flesh and blood, although he assumed the complete appearance of a real phantom; that is to say of a spectral shade.” Jeremiah thought for a moment. It’s rather like me. It could have been an apt description of him before Miss Herman walked into his life with a plate of strawberry scones and a jug of lemonade. He had walked around like a phantom. Yes, he had been alive, but it had been a grim, lonely sort of life where he had shut people out. Funny what a little kindness can do, he told himself and went back to reading.”

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“Yes, your words matter and how you communicate with your clients can be the key to a successful future. Use empathy, thoughtfulness and kindness in your business interactions and think before you speak.”

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