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Quote by Hendrith Vanlon Smith Jr.

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Hendrith Vanlon Smith Jr.

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“We have to be effective and efficient at the things that enable us to provide value to the customers. If we are efficient or effective at things that thwart our ability to provide value to the customer – even if unconsciously – well, we would be contributing to our own demise under the guise of doing good. So any changes we make, in operations specifically, or any other business function, or on the whole, must be centered around the value exchange.”

“The old frameworks tend to prioritize internal organizational factors, often neglecting the powerful influence of external forces (macro changes). They treat the organization as somewhat of a closed system, when in reality, businesses are deeply embedded in a dynamic environment – like trees in a forest.”

“Many traditional models assume that change always occurs in a linear, sequential fashion, with clearly defined stages. For instance, Lewin's framework (Unfreeze-Change-Refreeze) implies a beginning, middle, and end to the change process. This doesn't reflect the messy, iterative reality of change, or life to be quite frank. Furthermore, change doesn’t really have an end state.”

“I promise you, any business that implements R6 will change the game to position themselves to win. I promise you, any business that implements R6 will experience the beauty of resilience by not just surviving change, but dominating it!”

“There's often an assumption that the goal of change management is to reach a new stable state. The "Refreeze" stage in Lewin's model exemplifies this. However, in today's world, continuous adaptation is often more critical than stability. The only constant is change. Therefore, companies need a framework which helps them to perpetually recreate themselves and be resilient, not one that assumes the goal of stability.”

“Resilience is not a static state but a continuous process.”

“By continuously adapting to change and seeking improvement, businesses can sustain their ability to provide value and maintain a competitive advantage.”

“The R6 framework isn't designed as only a theoretical exercise divorced from the practical realities of organizational life. In addition to the above descriptions of its efficacy, its efficacy is also in its inherent capacity to incorporate the diverse nuances of various business functions including those managed by human resources, operations, product development, finance, and other essential departments. I refer to this as its “nurturing effect.”

“No one has ever challenged the PC regime like Trump. He is the athlete in the Apple commercial throwing a sledgehammer through Big Brother's telescreen. He doesn't observe political correctness about anything. He's not PC on the things that upset millennial social justice warriors, and he's not PC on the cornball religious stuff--upsetting show-off Christians like George W. Bush's religion adviser, Michael Gerson, who considers himself the last word in piety. (Apparently, destroying the only Christian country on earth by dissolving our borders is ultra pious.)”