“I try to explain the difference to a client between cleaning and restoration.Cleaning is simply removing some light to moderate soils. Restoration is removing those hardened deposits and stains that require heavier cleaners and much more time. Or on a building that has just been built or renovated it's removing all the construction debris. Setting expectations can go a long way to having and keeping satisfied customers.” WayTryingLongLightDifferencesBuildingExpectationsBuiltCustomersSatisfiedSettingSettingsSoilMore TimeConstructionClientsCleaningLong WayModeratesRestorationStainsCleanersHardenedDepositsDebrisSatisfied Customers Author:Tony Evans
“Demonstrate to your customer the difference between price and cost. The price is what it takes to purchase the item. The cost is the amount the customer eventually pays. They are not the same.” DifferencesPayAmountCostCustomersItems Author:Brian Tracy
“People, materials, facilities, money, and time are the resources available to us for conducting our business. By applying our skills, we turn these resources into useful products and services. If we do a good job, customers pay us more for our products than the sum of our costs in producing and distributing them. This difference, our profit, represents the value we add to the resources we utilize.” PeopleIfsJobsValuesTurnsDifferencesPayMaterialsProductsCostSkillsResourcesAddProfitAvailableCustomersGood JobFacilityConducting Author:David Packard
“At River Belle we don't just listen to our customers, we also try to anticipate their demands and be the first to market with the features that become industry standards. This extended variety of games is a huge step toward creating a one-stop gaming experience that makes a world of difference for our players.” WorldTryingFirstsGamesDifferencesStepsPlayerHugeIndustryDemandCreatingStandardsRiversCustomersVarietyFeaturesBellsAnticipateJust ListenGamingBelle Author:Tim Johnson
“What do you really believe makes a difference in the company? For me it's really clear. It's about customers and employees. Everything else follows. If you take care of your customers and you have motivated employees, everything else follows.” IfsBelieveCareDifferencesCompanyClearTake CareCustomersMaking A DifferenceEmployeeMotivated Author:Anne M. Mulcahy