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Expectations Quotes

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Expectations Quotes

“When your friend speaks his mind you fear not the 'nay' in your own mind, nor do you withhold the 'ay. And when he is silent your heart ceases not to listen to his heart; For without words, in friendship, all thoughts, all desires, all expectations are born and shared, with joy that is unacclaimed. When you part from your friend, you grieve not; For that which you love most in him may be clearer in his absence, as the mountain to the climber is clearer from the plain.”

“Service standards keep rising. As competitors render better and better service, customers become more demanding. Their expectations grow. When every company's service is shoddy, doing a few things well can earn you a reputation as the customer's savior. But when a competitor emerges from the pack as a service leader, you have to do a lot of things right. Suddenly achieving service leadership costs more and takes longer. It may even be impossible if the competition has too much of a head start. The longer you wait, the harder it is to produce outstanding service.”

“I think expectations might be preceding reality, ... In the long run we've got some real opportunity here, but we've come a long way too quickly. We may need to ratchet it back a little and set a new foundation to grow for the rest of the year, but continuing at this pace is going to be difficult.”

“No cause more frequently produces bashfulness than too high an opinion of our own importance. He that imagines an assembly filled with his merit, panting with expectation, and hushed with attention, easily terrifies himself with the dread of disappointing them, and strains his imagination in pursuit of something that may vindicate the veracity of fame, and show that his reputation was not gained by chance.”

“And what if thou, sweet May, hast known Mishap by worm and blight; If expectations newly blown Have perished in thy sight; If loves and joys, while up they sprung, Were caught as in a snare; Such is the lot of all the young, However bright and fair.”