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Goal Quotes

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Goal Quotes

“Forcing your employees to follow required steps only prevents customer dissatisfaction. If your goal is truly to satisfy, to create advocates, then the step-by-step approach alone cannot get you there. Instead, you must select employees who have the talent to listen and to teach, and then you must focus them toward simple emotional outcomes like partnership and advice....Identify a person's strenths. Define outcomes that play to those strengths. Find a way to count, rate or rank those outcomes. And then let the person run.”

Source: First, Break All The Rules: What The Worlds Greatest Managers Do Differently

“A tough manager will have realistic quotas for his employees that he keeps to himself and aggressively stretch quotas, anywhere from ten percent higher to a lot more, which he imposes on his staff. If his people miss the stretch numbers but exceed the realistic goals, he's happy. If he's a superb manager, he knows how far they can stretch without breaking.”

People Ifs Knows Goal Leadership Numbers Know How Missing Higher Ten Percent Tough Managers Employee Realistic Staff Exceed Superb Quota Realistic Goals

Book:The Creative Habit: Learn It and Use It for Life

Source: The Creative Habit: Learn It and Use It for Life

“In my organizations I don't have employees; I have teammates. Yes, I do pay people and offer them benefits. But people don't work for me. They work with me. We are working together to fulfill the vision. Without them, I cannot succeed. Without me, they cannot succeed. We're a team. We reach our goals together. We need each other. If we didn't, then one of us is in the wrong place.”

People Ifs Needs Motivational Together Goal Pay Vision Team Offers Succeed Benefits Organization Employee Working Together Teammate We Need Each Other

Book:The Leadership Handbook: 26 Critical Lessons Every Leader Needs

Source: The Leadership Handbook: 26 Critical Lessons Every Leader Needs