“The goal of providing basic literacy and education to all the world's people is still the most basic development challenge.” PeopleWorldStillsGoalChallengesDevelopmentProvidingLiteracy Author:Talal Abu-Ghazaleh
“To achieve consistently terrific customer service, you must hire wonderful people who believe in your company's goals, habitually do better than the norm and who will love their jobs; make sure that their ideas and opinions are heard and respected; then give them the freedom to help and solve problems for your customers. Rather than providing rules or scripts, you should ask them to treat the customer as they themselves would like to be treated - which is surely the highest standard.” PeopleGivingShouldBelieveIdeasHelpingProblemJobsAsksGoalCompanyOpinionWonderfulHeardAchieveHighestStandardsTreatsScriptsSolveCustomersTreatedProvidingConsistentlyBelieve In YouNormTerrific Author:Richard Branson
“Because religious institutions are not afraid to talk about love as a goal, they are likely to be more effective at providing community services.” GoalCommunityReligiousInstitutionsScaryNot AfraidProvidingCommunity Service Author:Michael Lerner