“It's feeling the sense of responsibility, the sense of ownership, to step in, to try to solve any problem - and the humility to step back and embrace the better ideas of others. Your end goal, is what can we do together to problem-solve. I've contributed my piece, and then I step back.” TryingIdeasEndsFeelingsProblemTogetherGoalResponsibilityStepsPiecesHumilityEmbraceSolveTeamworkOwnershipSense Of Responsibility Author:Laszlo Bock
“To achieve consistently terrific customer service, you must hire wonderful people who believe in your company's goals, habitually do better than the norm and who will love their jobs; make sure that their ideas and opinions are heard and respected; then give them the freedom to help and solve problems for your customers. Rather than providing rules or scripts, you should ask them to treat the customer as they themselves would like to be treated - which is surely the highest standard.” PeopleGivingShouldBelieveIdeasHelpingProblemJobsAsksGoalCompanyOpinionWonderfulHeardAchieveHighestStandardsTreatsScriptsSolveCustomersTreatedProvidingConsistentlyBelieve In YouNormTerrific Author:Richard Branson
“Outside observers often assume that the more complicted a piece of mathematics is, the more mathematicians admire it. Nothing could be further from the truth. Mathematicians admire elegance and simplicity above all else, and the ultimate goal in solving a problem is to find the method that does the job in the most efficient manner. Though the major accolades are given to the individual who solves a particular problem first, credit (and gratitude) always goes to those who subsequently find a simpler solution.” FirstsDoeProblemJobsIndividualGivenGoalPiecesParticularGratitudeMajorsSolutionsUltimateMathematicsMethodAssumingSimplicityCreditSolveAdmireEfficientMathematicianObserversEleganceUltimate GoalAccolades Author:Keith Devlin
“If you take all the marketing books in the world and distill them, the key to marketing is hope. People buy hope, the hope that you will help them solve a problem or achieve a goal.” PeopleIfsWorldBookHelpingProblemGoalAchieveKeysMarketingSolve Author:Brian Tracy
“The ultimate goal of a habit-forming product is to solve the user's pain by creating an association so that the user identifies the company's product or service as the source of relief.” PainGoalCompanyProductsSourceHabitCreatingUltimateSolveReliefAssociationUsersUltimate Goal Book:Hooked: How to Build Habit-Forming Products Source: Hooked: How to Build Habit-Forming Products