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“Being a conversational chameleon allows you to do that. One day I may be speaking to the CEO of a global company and the next to my four-year-old nephew. Just as you would not talk to your eighty-year-old grandmother the same way you would talk to a twenty-three-year-old co-worker, adapt your own behavior to the person with whom you are speaking.”

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Book:The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
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“Understanding Personality Styles Helps You: • Communicate more easily with others by understanding their perspectives. • Adapt your behavior to resonate with others. • Develop deeper levels of compassion, patience, and communication. • Deliver personalized customer service. • Build trust and rapport faster. • Nurture existing relationships. • Make more sales. • Feel more confident networking. • Realize that people behave the way they do for their reasons, not yours. • Appreciate the diversity of teammates, family members, friends, and work groups. • Unify your teams and get the best out of your people by focusing on their strengths, aligning their styles with their assigned positions, and knowing how to motivate and reward them.”

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Book:The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
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“Effective communication requires an elevated level of self-awareness, and desire to understand and appreciate one another.”

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Book:The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
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“As you move forward in life, seek to build upon your understanding of our communication and personality differences so that you are well-prepared to arrive and thrive in your first (and lasting) impressions.”

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Book:The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
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“The Gift of Gab She continued by saying, “Many people dismiss small talk as being a waste of time. If you think small talk is not worthy of your time you are making a big mistake. It is actually one of the best ways for you to get to know someone. Don’t be afraid to share a little bit about yourself so that you give another person enough information to ask questions. Small talk is the biggest talk we do.”

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Book:The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
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“My man Daniel sees twenty patients a day, many of whom he has never met before their appointment. With only fifteen to twenty minutes to spare, he has no choice but to use the gift of gab to connect quickly. He said, “Small talk is easier than big talk, especially with someone you do not know. It is an easy stepping stone to help you break the silence for more comfortable conversation. This initial form of communication opens the door for big talk.” Find ways to start small talk with new people and they will be impressed by your friendly disposition and sincere interest.”

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Book:The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
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“The Swiss psychiatrist Carl Jung (1875-1961) first introduced the concept of "synchronicity" to describe the meaningful coincidences which occur in our lives and connect us all in our humanity.”

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Book:The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
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“The synchronicity found in nature extends to the rhythm and patterns in our relationships; it explains how random events can come together to achieve harmony, flow, and order. Similarly, social synchronicity plays a large role in the art of constructive communication by helping us understand how social patterns can positively impact our relationships.”

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Book:The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
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“Groundbreaking research at Cal Tech has now revealed that humans not only tend to synchronize their movements, such as clapping in unison or walking at the same pace, but they also synchronize their social interactions as well.”

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Book:The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
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“The gracious timing of social synchronicity helps the sender’s message align and resonate with the receiver’s ability to recognize, receive, comprehend, and appreciate the intended message. When the sender and receiver are “in sync,” the clarity and synergy created are powerful and affirming.”

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Book:The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
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“Being “out of sync” happens all the time . . . • Have you ever begun a discussion when the timing was not right and your message was subsequently rejected? • Have you ever said the right thing at the wrong time and ended up looking stupid or inappropriate? • Or perhaps rather than having a positive or a negative effect, your message fell on deaf ears and had no effect at all? • Has your poor timing ever resulted in social awkwardness, humiliating rejection, or alienation? • Has anyone ever attempted a serious discussion with you in the middle of your day when you were overwhelmed by phone calls, emails, and appointments?”

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Book:The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
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“Knowing when to say something is as important as knowing what or what not to say. You may have the perfect message, but it can be negated by imperfect timing.”

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Book:The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
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“Being “out of sync” can be exasperating. Seek to synchronize to increase your chances for success and positive outcomes. Just because your timing is good for you does not mean it is a good time for another person.”

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Book:The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
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“Finding the right time is like discovering a social portal which opens a gate for others to receive your message and "get you." You only get one chance to make a first impression and if the gate begins to close, you may never get another opportunity to walk through it. Watch for the openings and synchronize your movements with your intended recipient.”

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Book:The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
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“All in Good Time. The ancient Buddhist saying shares, “When the student is ready, the master will appear.” When the timing is right, lessons are learned and miracles can happen. However, when the timing is “out of sync,” even the best of intentions can be met with resistance.”

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Book:The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
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“Eloquent speakers, communication experts, seasoned actors, and musicians all understand the transforming power of the pause. They know all too well that strategic silence and a well-placed whisper can speak louder than words in delivering a memorable presentation. It captures people's attention . . . creating eager anticipation for your next words.”

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Book:The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
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“I love to read. However, there have been times when certain books did not resonate with me because the timing was off kilter. Their lessons fell flat because their messages were not pertinent, relevant, or interesting to me at the time. Then, when I would re-read the same book years later, it could rock my world and change my life for the better. The message was more in alignment with where I was at that moment in time. With most anything, just because your timing may not be good now, does not mean it won’t be better later.”

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Book:The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
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“5 Reasons to Develop the Power of the Pause. It . . . 1. encourages your communication partner to express their thoughts without interruption. 2. provides a moment of silence to calm incessant talking. 3. allows time for your brain to catch up with our mouth. 4. provides your listener with space to process your message. 5. highlights important points for your message to have more impact.”

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Book:The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
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“Getting into Sync People feel the most comfortable with and gravitate more quickly to the people with whom they are the most alike. You will receive your best results by seeking first to understand and then to adjust your energy, movements, posture, words, gestures, and behaviors to synchronize with theirs. This alignment will build a sense of rapport and commonality which will help your conversations progress smoothly and more successfully.”

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Book:The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
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“Free Flowing Dialogue “Have you ever been engaged in a conversation which was so dynamic that you were both firing on all cylinders, in perfect harmony and at warp speed?”

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Book:The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
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“The Rhythm of Relationships It’s not a mystery that there are certain people with whom we "click" and others with whom we don’t. In the movie, Forrest Gump, Forrest proclaimed that he and Jenny got along like "peas and carrots." I once heard Tony Robbins say that if you are with the right person, a relationship does not take a lot of work. When relationships are in rhythm, everything is made easier.”

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Book:The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
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“Social synchronicity will help you stay open-minded regarding coincidence and serendipity. It is worth considering whether people are showing up in your life for a purpose or by accident.”

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Book:The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
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“ASK YOURSELF: • Have you pondered a question and someone ironically shows up with the answers? • Have you ever been thinking of a friend and within moments they mysteriously call or come by? • How many times have you seen a meaningful relationship start because the right people were in the right place at the right time for the right opportunity?”

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Book:The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
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“These "God Winks" may be an answer to prayer, a warning to change course, or a reward for doing things right. Become mindful and aware of how these cosmic puzzle pieces come together to enrich your life and your relationships. It is both affirming and entertaining to consider. Be open and grateful.”

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Book:The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
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“Bull in a China Shop The metaphor “bull in a china shop” appropriately describes how a clumsy (or socially awkward) person can sometimes find themselves in a quite delicate position. Have you ever been in a social situation where it was prudent to bite your tongue, smile and nod, choose your words carefully, or remain silent all together? One in which, if you didn’t—it could cause damage?” “You can be a bull. And you can be in the china shop. But, just don’t break anything! Even the biggest, baddest, most boorish bull can skate carefully through a china shop with dignity and grace if he exercises mindfulness and consideration.”

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Book:The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
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“Delicious Dialogue “We’ve all known the proverbial conversation hog who dominates a discussion and pays little notice to another person’s input. They’re so busy talking about themselves, we can barely slide a word in edgewise. Don’t be that guy!” “An engaging conversation is a two-way street. Learn to delight in dialogue to ensure mutual respect and consideration.”

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Book:The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
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“We’ve all known the proverbial conversation hog who dominates a discussion and pays little notice to another person’s input. They’re so busy talking about themselves, we can barely slide a word in edgewise. Don’t be that guy!”

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Book:The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
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“An engaging conversation is a two-way street. Learn to delight in dialogue to ensure mutual respect and consideration.”

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Book:The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
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“Mindful Awareness. Be fully involved in the moment—right now! Developing this ability instills a sixth sense for navigating connections. Be intentional and thoughtful; listen and care.”

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Book:The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
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“Conversation Starters. Your first words will not only shape your first impression, but they can create amazing connections, lead you to your dream job, or help you discover a new best friend.”

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Book:The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
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“Active Listening. Practice this skill. You enhance communication; this confirms that the message another conveys is well received and thoroughly understood. You get it!”

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Book:The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
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“Voice Value. Your voice makes a first impression. Is your voice coming across as smart, friendly, and positive or ignorant, rude, and negative? The way you deliver the words is your “vocal image.”

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Book:The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
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“Use Names. Calling a person by name makes him/her feel recognized, appreciated, and special. It shows respect and that you are genuinely interested in making a connection. You make them feel remembered!”

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Book:The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
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“Wise with Your Words. Speak words that support your highest good. Are your thoughts building you up or tearing you down? Notice the quality of your words—your best first impressions ride on them.”

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Book:The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact
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“Communicating on the surface can be easy. But when you want to dig deeper and connect with more profound impact, you’ll need to achieve greater understanding, especially when others have personalities, experiences, needs, and preferences different from your own.”

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Book:The Art of Connection: 8 Ways to Enrich Rapport & Kinship for Positive Impact
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“Expressing and demonstrating genuine interest for people can connect you on levels you may never have imagined.”

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Book:The Art of Connection: 8 Ways to Enrich Rapport & Kinship for Positive Impact
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“In The Art of Connection, you will learn simple, yet powerful ways to build trust and rapport for connecting with ease. By being personable and friendly, you will receive more positive and welcoming reactions.”

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Book:The Art of Connection: 8 Ways to Enrich Rapport & Kinship for Positive Impact
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“Encourage others to talk about themselves by asking questions and listening with genuine interest. Demonstrating such mutual respect will make you all the more fascinating for kinship and camaraderie.”

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Book:The Art of Connection: 8 Ways to Enrich Rapport & Kinship for Positive Impact
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“As you use fun and humor to reduce tension and connect with laughter, light-heartedness will prevail. Exercising discretion and good judgment in your communication will leave your listener feeling like they have met a person of substance and style.”

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Book:The Art of Connection: 8 Ways to Enrich Rapport & Kinship for Positive Impact
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