“It is well known that "problem avoidance" is an important part of problem solving. Instead of solving the problem you go upstream and alter the system so that the problem does not occur in the first place.” FirstsWellsDoeImportantProblemKnownProblem SolvingWell KnownAvoidance Book:Serious Creativity: Using the Power of Lateral Thinking to Create New Ideas Source: Serious Creativity: Using the Power of Lateral Thinking to Create New Ideas
“The incredible expansion of mobile technologies is another important factor that will both drive and support the deployment of workplace learning tools and systems in the areas of performance support, particularly, but also in areas such as expert location, crowdsourcing-based problem solving and others.” ImportantProblemTechnologySupportAreasToolsPerformancesIncrediblesFactorsExpertsProblem SolvingExpansionLocationWorkplaceMobileDeploymentCrowdsourcingMobile Technology Author:Charles Jennings