“To be sure, India has achieved enviable success in business services, like the glistening call centers in Bangalore and elsewhere. But in the global jousting for manufacturing jobs, India does not get its share.” DoeJobsShareIndiaElsewhereBusiness SuccessManufacturingBangaloreCall Center Author:Steven Rattner
“If the EPA continues unabated, jobs will be shipped to China and India as energy costs skyrocket. Most of the media attention has focused on the EPA's efforts to regulate climate-change emissions, but that is just the beginning.” IfsJobsEnergyEffortAttentionMediaCostIndiaClimateClimate ChangeChinaFocusedEmissionsEpaChina And India Author:Fred Upton
“When I was growing up, my parents told me, 'Finish your dinner. People in China and India are starving.' I tell my daughters, 'Finish your homework. People in India and China are starving for your job.'” PeopleJobsMotherParentEducationGrowing UpGrowingDaughterIndiaChinaDinnerMy DaughterStarvingHomeworkChina And IndiaWorld Is Flat Author:Thomas Friedman
“With support jobs moving to China and India, it's not surprising that English-speaking countries' top frustration revolves around the difficulty of understanding customer service representatives. However, even if the level of customer service is exceptional, the extent to which poorly-understood accents trump quality of service speaks to English-speaking customers' growing intolerance of non-native speech, more so than in other countries.” IfsCountryJobsMovingSpeakUnderstandingLevelsQualitySupportGrowingTrumpSpeechUnderstoodIndiaDifficultyChinaCustomersNativeFrustrationSurprisingIntoleranceRepresentativesOther CountriesAccentsExceptionalEnglish SpeakingChina And India Author:Bob Hayes