“By the mid 1970s, the great downtown bookstores had begun to disappear as their customers migrated from city to suburb where population density was too thin to support major backlist retailers.” CitiesSupportMajorsPopulationCustomersDisappearSuburbsBookstoresDowntownDensityRetailersPopulation Density Author:Jason Epstein
“SDN is a major shift in the networking industry. At Juniper, we think the impact of SDN will be much broader than others have suggested. It will redefine networking and create new winners and losers. We're embracing SDN with clearly defined principles, a four-step roadmap to help customers adopt SDN within their business, and the networking industry's first comprehensive software-centric business model. We're incredibly excited about the value that SDN will deliver to our customers and are committed to leading the industry through this transition.” ThinkingFirstsHelpingValuesStepsPrinciplesFourIndustryMajorsModelsImpactCommittedExcitedCustomersDefinedWinnerLoserTransitionSoftwareNetworkingComprehensiveBusiness ModelsWinner And Loser Author:Bob Muglia
“If you ask the CEO of some major corporation what he does, he will say, in all honesty, that he is slaving 20 hours a day to provide his customers with the best goods or services he can and creating the best possible working conditions for his employees.” IfsDoeAsksHoursConditionsHonestyCreatingMajorsCustomersCorporationsEmployeeGoodsCeoWorking Conditions Author:Noam Chomsky
“I have to laugh when I receive newsletters from major personalities and when you hit reply, you get a 'do-not-reply' address. It's ridiculous! Don't you want your customers to reply to you?” WantLaughingPersonalityMajorsCustomersRidiculousAddressesNewsletters Author:Brendon Burchard
“Don't ask your customers what they want. This rule is based on the view that they probably don't know. You have to fully understand them, the context for their needs and their major dissatisfactions.” KnowsWantNeedsAsksViewsMajorsCustomersDissatisfaction Author:Michael J. Silverstein
“In the commercial real estate business, brokers spearhead major accounts. But they wouldn't have customers without the people who oversee construction.” PeopleRealSportsMajorsAccountsCustomersConstructionEstatesBrokers Author:Roger Staubach