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Percent Quotes

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“A tough manager will have realistic quotas for his employees that he keeps to himself and aggressively stretch quotas, anywhere from ten percent higher to a lot more, which he imposes on his staff. If his people miss the stretch numbers but exceed the realistic goals, he's happy. If he's a superb manager, he knows how far they can stretch without breaking.”

“The economic system that the United States has is an evil empire. It's an economic system that's not fair, not just, and it's not democratic. And it will fall just like communism fell. The richest 1 percent now own 50 percent of the wealth. It didn't use to be that way. The average CEO 20 years ago made 20 times as much as the average employee. Now they make 212 times as much.”

“In the first study, Grant and his colleagues analyzed data from one of the five biggest pizza chains in the United States. They discovered that the weekly profits of the stores managed by extroverts were 16 percent higher than the profits of those led by introverts—but only when the employees were passive types who tended to do their job without exercising initiative. Introverted leaders had the exact opposite results. When they worked with employees who actively tried to improve work procedures, their stores outperformed those led by extroverts by more than 14 percent.”