“I do my own analysis on the teams I am refereeing. I will know some of the personalities, the players who could be difficult customers in a scrum situation, the ones I am going to have to really work hard on early in the game to get what I want.” KnowsWantHardGamesDifficultMy OwnSituationPlayerTeamHard WorkPersonalityCustomersAnalysisScrum Author:Alan Lewis
“I am also involved with all the acquisitions and overall strategy. Now it's true, I don't run operations. But I've never really run operations. I've never had the endurance to run sales. The whole idea of selling to the customer just isn't my personality. I'm an engineer, tell me why something isn't working or is and I am curious.” InspirationalIdeasWholeRunningPersonalityInvolvedStrategyCustomersSellingCuriousOperationsEnduranceEngineersAcquisition Author:Larry Ellison
“I have to laugh when I receive newsletters from major personalities and when you hit reply, you get a 'do-not-reply' address. It's ridiculous! Don't you want your customers to reply to you?” WantLaughingPersonalityMajorsCustomersRidiculousAddressesNewsletters Author:Brendon Burchard