“One clear difference between art and commercial work is that commercial work is exploitive: the work may be high quality but the intention is to sell product or tickets. Art exists with or without ticket sales.” MayArtDifferencesQualityClearProductsSellsIntentionTicketsHigh Quality Book:Push Comes to Shove Source: Push Comes to Shove
“Everything has a personality: everything sends an emotional signal. Even where this was not the intention of the designer, the people who view the website infer personalities and experience emotions. Bad websites have horrible personalities and instill horrid emotional states in their users, usually unwittingly. We need to design things-products, websites, services-to convey whatever personality and emotions are desired.” PeopleNeedsStatesViewsEmotionDesignEmotionalProductsPersonalityIntentionHorribleDesignerUsersSignalsWebsiteInstill Author:Donald A. Norman
“No product is an island. A product is more than the product. It is a cohesive, integrated set of experiences. Think through all of the stages of a product or service - from initial intentions through final reflections, from first usage to help, service, and maintenance. Make them all work together seamlessly. That's systems thinking.” ThinkingFirstsHelpingTogetherStageProductsReflectionIntentionFinalsIslandsWorking TogetherInitialsIntegratedMaintenanceUsageSystems Thinking Author:Donald A. Norman
“I've never been uncomfortable with the host of modern gurus, and gurus of different motivations I should say, or different intentions. You know, we are moving into a time where it's extremely commercial, but then I keep reminding those that I speak to that consciousness has no products, it really has no commerciality.” KnowsShouldDifferentMovingMotivationSpeakConsciousnessModernProductsIntentionUncomfortableHostGuruReminding Author:Maya Tiwari
“I don't want to be remembered as anything but brave. The only good intention to make money is to help others. I want to be Oprah. I want to be Melinda Gates. If I ever sell products other than my talents, then it will be to give more to others.” IfsWantGivingHelpingTalentProductsSellsBraveIntentionHelping OthersMaking MoneyRememberedGatesGood Intentions Author:Lady Gaga