“The problem with at-home IQ tests is that too many people wouldn't understand the results. Calling customer service is a bad sign.” PeopleProblemHomeResultsCallingTestsCustomers Author:Iimani David
“Why do so many salespeople talk to customers about the product and not the result?” ResultsProductsCustomersSalespeople Author:Chris Murray
“Preparation is good, but customers need results.” NeedsCultureResultsCustomersPreparationService Culture Author:Ron Kaufman
“Leadership is not about a title or a designation. It's about impact, influence and inspiration. Impact involves getting results, influence is about spreading the passion you have for your work, and you have to inspire team-mates and customers.” InspirationPassionResultsTeamInfluenceInspireImpactCustomersTitlesMatesDesignationTeam Mate Author:Robin Sharma
“Shareholder value is the result of you doing a great job, watching your share price go up, your shareholders win, and dividends increasing. What happens when you have increasing shareholder value? You're delivering better employees to their communities and they can give back. Communities are winning because employees are involved in mentoring and all these other things. Customers are winning because you're providing them new products.” GivingHappensJobsValuesWinningCommunityResultsShareProductsInvolvedCustomersEmployeeProvidingGiving BackDeliveringMentoringGreat JobDividendsShareholdersNew ProductsShareholder ValueShare Price Author:Jack Welch
“My favorite word is clarity...clarity...clarity. And the critical clarity is what is the transformation that is going to take place in the customer's life or work when they buy and use your product? And how profound is that? How important is that? You know the old saying, "If you could come up with a cure for cancer you'd be a billionaire by the end of the week" because of that profound result.” IfsKnowsImportantEndsUseResultsWeekProductsTransformationProfoundMy FavoriteCancerCome UpCriticalCustomersCuresClarityBillionaireOld SayingFavorite Words Author:Brian Tracy
“Activity equals results. If you want to increase your success, increase your activity. Increase contact with customers. The more people you contact, the higher your sales will be because of the law of probabilities.” PeopleIfsWantLawResultsHigherActivityIncreaseCustomersContactProbability Author:Brian Tracy
“... the results are undefined, and we all know what 'undefined' means: it means it works during development, it works during testing, and it blows up in your most important customers' faces.” KnowsMeanImportantFacesResultsDevelopmentBlowCustomersTestingUndefined Author:Scott Meyers