“Culture matters. Of course, if physicians are rewarded or penalized for their service and results, the culture will change. But the key values we doctors are being pressed to embrace are humility, teamwork, and discipline.” IfsMatterValuesCultureCoursesResultsHumilityKeysDisciplineDoctorsEmbraceTeamworkPhysicians Author:Atul Gawande
“A demanding performance challenge tends to create a Team. In any situation requiring a combination of multiple skills, experiences and judgments, a team inevitably gets better results than a collection of individuals. Teams provide the kind of responsiveness, speed, on-line customization and quality that is beyond the reach of individual performance.” KindIndividualChallengesLinesResultsQualitySituationTeamSkillsJudgmentPerformancesEducationalSpeedCombinationGet BetterCollectionsTeamworkMultipleResponsivenessIndividual Performance Author:John Katzenbach
“In getting good results team leaders become conductor rather than driver, enabling others to play the right music, not by hands-on domination of all decisions and execution, but by providing inspiration, motivation and stimulus.” PlayHandsInspirationMotivationDecisionResultsLeaderTeamDriversTeamworkExecutionProvidingDominationStimulusEnablingConductorTeam Leader Author:Robert Heller