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Steps Quotes

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Steps Quotes

“This is a lyrical guide that addresses the deep human yearning to make a difference. It's full of indelible stories reminding us that, yes, helping people is hard-but it's both possible and infinitely rewarding. A Path Appears offers practical steps that any of us can take to empower others, and ourselves.”

“In the first round of work simplification...you can reasonably expect a 30 to 50 percent reduction...To implement the actual simplification, you must question why each step is performed. Typically, you will find that many steps exist in your work flow for no good reason. Often they are there by tradition or because formal procedure ordains it, and nothing practical ordains it.”