“...until recently Italian institutions were totally unresponsive to consumer needs and concerns, something most people knew, or sensed. Hence their passivity. Nowadays, fewer things seem to be guasti than in the past, but a lot of things that are supposed to work, don’t.” ItalyPassivityItalian CultureUnresponsivePublic InstitutionsUnresponsiveness Book:My Home Sweet Rome: Living (and loving) in Italy's Eternal City Source: My Home Sweet Rome: Living (and loving) in Italy's Eternal City
“Love may be an inexhaustible well of inspiration for writing loads of letters until the wind of unresponsiveness blows frostiness into the fold of expectations.( "Poste restante" )” LoveInspirationExpectationsPoste RestanteFrostinessWriting LettersUnresponsivenessInexhaustible Author:Erik Pevernagie