“Artists, writers and people in creative fields are entrepreneurs by necessity. Nobody gives them a paycheck or picks up their medical insurance. The ones who succeed learn to think and act like 'independent operators.' I think people who are technically 'employees' have to think this way as well. The company is not looking out for you.” PeopleThinkingWayGivingWellsArtistCompanyCreativeFieldsSucceedPicksIndependentEntrepreneurMedicalEmployeePaychecksOperatorsMedical Insurance Author:Steven Pressfield
“Work/life benefits allow companies meaningful ways for responding to their employees' needs; they can be a powerful tool for transforming a workforce and driving a business' success.” WayNeedsPowerfulCompanyBenefitsToolsDrivingMeaningfulEmployeeBusiness SuccessTransformingRespondingWorkforce Author:Anne M. Mulcahy
“Forcing your employees to follow required steps only prevents customer dissatisfaction. If your goal is truly to satisfy, to create advocates, then the step-by-step approach alone cannot get you there. Instead, you must select employees who have the talent to listen and to teach, and then you must focus them toward simple emotional outcomes like partnership and advice....Identify a person's strenths. Define outcomes that play to those strengths. Find a way to count, rate or rank those outcomes. And then let the person run.” IfsWayPersonsPlayRunningGoalSimpleStepsTeachFocusAdviceTalentEmotionalApproachRateCustomersOutcomesEmployeePartnershipSelectDissatisfaction Book:First, Break All The Rules: What The Worlds Greatest Managers Do Differently Source: First, Break All The Rules: What The Worlds Greatest Managers Do Differently