“At IBM everybody sells! Every employee has been trained to think that the customer comes first - everybody from the CEO, to the people in finance, to the receptionists, to those who work in manufacturing.” PeopleThinkingFirstsHas BeensWorkSellsCustomersFinanceEmployeeCeoManufacturingIbmReceptionists Author:Buck Rodgers
“The ultimate compliment a customer can make to an organization about one of its marketing people is: "I'm not sure whether your sales rep works for me or for you."” PeopleUltimateOrganizationMarketingCustomersNot SureCompliment Author:Buck Rodgers
“. . . the world is filled with the kind of customers who deserve the care and attention I advocate, and I'd be willing to jump through hoops to win and keep them.” WorldKindCareWinningAttentionWillingDeserveFilledCustomers Author:Buck Rodgers
