“In fact, people themselves are responsible for making the status quo so resistant to change. We are trapped by our own behavior.” PeopleFactsBehaviorResponsibleManagementTrappedStatus QuoChange Management Book:Organizational Traps: Leadership, Culture, Organizational Design Source: Organizational Traps: Leadership, Culture, Organizational Design
“Smart people don't learn... because they have too much invested in proving what they know and avoiding being seen as not knowing.” PeopleKnowsKnowingLearningToo MuchTeachingProveSmartExperienceNot KnowingAvoidingSmart People Author:Chris Argyris
“Success in the marketplace increasingly depends on learning. Yet most people don't know how to learn.” PeopleKnowsLeadershipKnow HowDependsMarketplace Book:Teaching Smart People How to Learn Source: Teaching Smart People How to Learn
“Most people define learning too narrowly as mere 'problem-solving', so they focus on identifying and correcting errors in the external environment. Solving problems is important. But if learning is to persist, managers and employees must also look inward. The need to reflect critically on their own behaviour, identify the ways they often inadvertently contribute to the organisation’s problems, and then change how they act.” PeopleIfsWayNeedsLooksImportantProblemEnvironmentFocusErrorsMereManagersEmployeeInwardBehaviourProblem SolvingPersistOrganisationIdentifyingCorrectingExternal Environment Author:Chris Argyris
