“We’re in the Customer Service business—we just happen to provide airline transportation.”
Source: Building Better Business Teams: Proven Strategies that Get the Best from Your People (Collection)
Filter quotes by topic
Famous Colleen Barrett Quotes
Source: Lead with LUV: A Different Way to Create Real Success
“Work is either fun or drudgery. It depends on your attitude. I like fun.”
“When it comes to getting things done, we need fewer architects and more bricklayers.”