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Dr. Thomas Gordon Quotes

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Famous Dr. Thomas Gordon Quotes

“People’s problems are like onions—they come in layers. Only after the outside layers are peeled off do they get down to the core problem. Sometimes people know what the real problem is but are afraid to start there; more often they are not even aware of what is underneath. When a person starts out talking to you about some bothersome problem, you generally hear only the ‘presenting problem.’ Active Listening effectively facilitates the helpee to move through the presenting problem and finally get down to the core problem.”

“Keeping the locus of responsibility in the one who owns the problem is important because: First, leaders who get team members to solve their own problems are making a sound investment that will pay off with many benefits: their team members will become less dependent on them, more self-directing, more self-sufficient, and more capable of solving problems on their own.”