“When the alarm bell rings, you'd better wake up and realize that the customer expects more from you today than he did the day before. You'd better find ways to be better.” WayTodayCultureRealizingWake UpCustomersRingsBellsAlarmsService Culture Author:Gary L. Tooker
“Success comes from a constant focus on renewal.” LeadershipFocusConstantEngagementRenewal Author:Gary L. Tooker