“The impact of personality was overridden by whether the employees at the company perceived social norms that favored speaking up. If a company were interested in getting people to speak up, they'd be better off putting their energy into cultivating new norms rather than selecting gregarious employees.” WorkCriticismFeedbackCorporate CultureWork Culture Book:Belonging: The Science of Creating Connection and Bridging Divides - Library Edition Source: Belonging: The Science of Creating Connection and Bridging Divides - Library Edition