“The management system which makes only a pretense of valuing employee involvement and encouraging employee empowerment merely breeds cynicism.” EmpowermentManagementEmployeeCynicalCynicismInvolvementPretenseManagement Systems Author:George E. P. Box
“Management must provide employees with tools that will enable them to do their jobs better, and with encouragement to use these tools. In particular, they must collect data.” UseJobsRiskParticularToolsEncouragementManagementDataEmployeeRisk Management Author:George E. P. Box
