“The benefits provided by worker participation are twofold. Quality is improved because of the finding and fixing of a very large number of problems, but also, and perhaps equally important, moral is improved.” ImportantProblemNumbersQualityMoralRiskBenefitsFindingsManagementWorkersParticipationFixingLarge NumbersRisk Management Author:George E. P. Box
“The old-fashioned idea of a good manager is one who is supposed to know all the answers, can solve every problem himself, and can give appropriate orders to his subordinates to carry out his plans... A good modern manager is like a good coach who leads and encourages his team in never-ending quality improvement.” KnowsGivingIdeasProblemOrderAnswersQualityPlansRiskTeamModernManagementSolveCoachesImprovementManagersAppropriateGood ManOld FashionedSubordinatesNever EndingRisk ManagementGood CoachesGood Manager Author:George E. P. Box
