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James M Strock Books

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“Woodrow Wilson is reported to have told a Princeton colleague, shortly after the 1912 election, "It would be an irony of fate if my administration had to deal chiefly with foreign problems, for all my preparation has been in domestic matters." In the event, Wilson's early months were marked by substantial domestic legislative accomplishment. Unfortunately, after Europe plunged into the Great War in August 1914, Wilson's leadership was uncertain.”

“One wonders if Lyndon Johnson and Richard Nixon's administrations may come to be viewed, in the future, as having been underestimated in some respects. To be sure, each ended in failure. Nonetheless, Johnson's accomplishments in civil rights and immigration legislation, and Nixon's in respect to relations with China, may loom larger with the passage of time.”

“I often encountered books by academics and others who had not actually done what they had written about. They tend to create artificial simplicity; their prose doesn't have the vigor of "lived words." On the other hand, many practitioners lack the context or introspection to make their experiences and understandings transferable - and, in our time, many don't actually write the books they "author." My ideal is to unify theory and practice.”

“I often ask myself: "What would Theodore Roosevelt do?" One can never know, of course. The ultimate contribution of consequential leaders is often their capacity to reframe issues in novel ways. That said, his leadership engaged, at a foundational level, whether the American "national character" would accept decline and mediocrity, or would go all-in for leadership and excellence. Amid the myriad of otherwise disconnected issues before us, that choice is emerging yet again.”

“Often, in a given project team or network, one sees leadership roles shifting among various members at various times. Attempts to fit these into traditional views of "leader" and "follower" don't quite work. It's more like Twitter: the "leader" has "followers" - but the "followers" are empowered to alter the relationship unilaterally, and the "leader" must continually earn the consent of the "followers."”

“Wal-Mart, with its legendary focus on customer value in terms of price, is innovating in sustainability. Now, we're beginning to see the mirror image, a convergence, as the not-for-profit sector is beginning to serve more effectively by applying private sector accountability and efficiencies to social needs. This reflects a rising recognition that to serve others best requires more than good intentions; it mandates a focus on real-world results. Bill Gates and Warren Buffett are among the most conspicuous advocates and representatives of this transformation.”

“Many people become self-conscious when they communicate. Whether it's writing or speaking, they are consumed by anxiety. Self-consciousness is an impediment to what is required to serve an audience effectively. One's goal must be to achieve audience consciousness. To put oneself in their place, to recognize that the value of any communication arises from how it is received by them, not by what it means to the author. Rather than learning a multiplicity of rules for speaking, for example, I would suggest that a focus on serving one's audience will simplify and clarify everything.”

“There are people all around us whose lives are masterpieces of service. One thinks of parents working two or three jobs to serve their families and community. So, too, many in the military or in nursing or teaching. As the needs are endless, so are the possibilities of service. Now, more than ever, empowered by the Internet, more of us can serve in more ways than ever before in history.”

“I would suggest two approaches to begin the leadership journey in earnest. First would be to ask oneself, in every interaction with others over the course of a single day: How can you best serve this person? Another approach would be to attempt, over the course of a single day, to reframe your declarative statements into questions. The thoughtful use of questions can be transformational. In my experience, most people find these exercises more challenging - and more rewarding - than they would have imagined.”

“Ronald Reagan was notably able to avoid having personal considerations dissuade him from taking decisive actions. This may have arisen in part from his career in motion pictures; it may be related to his being a bit of a loner; it may have related to his focus on those people and principles he sought to serve. What is clear is that this capacity enhanced his effectiveness. It was also a surprise to many people.”