“A consumer-finance agency is a good thing, but it would do well to teach consumers a simple lesson: if you don't understand the deal you're making, don't make it.” IfsWellsSimpleDealsTeachLessonsGood ThingsFinanceConsumersAgency Author:James Surowiecki
“Critics of consumer capitalism like to think that consumers are manipulated and controlled by those who seek to sell them things, but for the most part it's the other way around: companies must make what consumers want and deliver it at the lowest possible price.” ThinkingWayWantCompanyCapitalismSellsCriticsConsumersControlledLowest Author:James Surowiecki
“Flexible supply chains are great for multinationals and consumers. But they erode already thin profit margins in developing-world factories and foster a pell-mell work environment in which getting the order out the door is the only thing that matters.” WorldMatterOrderEnvironmentDoorsProfitChainsDevelopingConsumersFactoriesFlexibleMarginsThings That MatterErodeMultinationalsSupply ChainWork EnvironmentOnly Thing That MattersProfit Margin Author:James Surowiecki
“If you thought the advent of the Internet, the spread of cheap and efficient information technology, and the growing fragmentation of the consumer market were all going to help smaller companies thrive at the expense of the slow-moving giants of the Fortune 500, apparently you were wrong.” IfsHelpingMovingCompanyTechnologyGrowingInformationInternetFortuneSpreadConsumersGiantsThriveExpensesEfficientInformation TechnologyAdventFragmentation Author:James Surowiecki
“Medical tourism can be considered a kind of import: instead of the product coming to the consumer, as it does with cars or sneakers, the consumer is going to the product.” KindDoeCarProductsMedicalConsumersTourismImportsSneakers Author:James Surowiecki
“Technological innovation has dramatically lowered the cost of computing, making it possible for large numbers of consumers to own powerful new technologies at reasonably low prices.” PowerfulNumbersTechnologyCostLowsInnovationConsumersTechnologicalNew TechnologyLarge NumbersComputing Author:James Surowiecki
“The paradox of Steve Jobs's career is that he had no interest in listening to consumers - he was famously dismissive of market research - yet nonetheless had an amazing sense of what consumers actually wanted.” WantedJobsInterestCareersListeningResearchConsumersParadoxMarket Research Author:James Surowiecki
