“Customers don't just buy a product - they switch from something else. And customers don't just leave a product - they switch to something else” ProductsEducationalCustomers Author:Jason Fried
“The best feature of a product should really be the customer service.” ShouldProductsCustomersFeatures Author:Jason Fried
“What matters is: Are you profitable? Are you building something great? Are you taking care of your people? Are you treating your customers well?” PeopleWellsMatterCareBuildingCustomersWhat MattersProfitableBuilding Something Author:Jason Fried