“Theres simply anger over the accountability that Yelp brings and also this feeling of powerlessness because so much power is now being put in the hands of the consumer. But the important thing that gets lost with some of these business owners who are very upset with us is its the whole picture that counts.” ImportantWholeFeelingsHandsLostImportant ThingsConsumersUpsetOwnersAccountabilityPowerlessnessBusiness OwnersWhole Picture Author:Jeremy Stoppelman
“In the very beginning, Yelp started as a service where we really didn't think people would write reviews for fun. The whole concept of user-generated content was pretty nascent in 2004.” PeopleThinkingWritingWholeFunConceptsReviewsUsers Author:Jeremy Stoppelman
