“When it comes to continual improvement programs, the biggest mistake is a failure to launch, the biggest hurdle is culture.” CultureMistakeProgramImprovementHurdleBiggest MistakeContinual Improvement Author:John Novak
“With Lean Six Sigma, the tools are the easy part, changing organizational culture is the hard part.” HardCultureEasySixToolsOrganizational Author:John Novak