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John Stoker Books

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Overcoming Fake Talk: How to Hold REAL...

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“If a conversation is not working, then you need to make a different choice. Stop what you are doing & do something different.”

Choices Communication Conversation Changes

Book:Overcoming Fake Talk: How to Hold REAL Conversations that Create Respect, Build Relationships, and Get Results

Source: Overcoming Fake Talk: How to Hold REAL Conversations that Create Respect, Build Relationships, and Get Results

“Authority—when abused through micromanagement, intimidation, or verbal or nonverbal threats—makes people shut down & productivity ceases.”

Authority Productivity Micromanagement

Book:Overcoming Fake Talk: How to Hold REAL Conversations that Create Respect, Build Relationships, and Get Results

Source: Overcoming Fake Talk: How to Hold REAL Conversations that Create Respect, Build Relationships, and Get Results

“93/7 Rule: 93% of communication occurs through nonverbal behavior & tone; only 7% of communication takes place through the use of words.”

Communication Behavior Nonverbal Communication

Book:Overcoming Fake Talk: How to Hold REAL Conversations that Create Respect, Build Relationships, and Get Results

Source: Overcoming Fake Talk: How to Hold REAL Conversations that Create Respect, Build Relationships, and Get Results

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Communication Authority Behavior Changes Choices Conversation Micromanagement Nonverbal Communication Productivity

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