“Quality control is applicable to any kind of enterprise. In fact, it must be applied in every enterprise.” KindFactsQualityEnterpriseQuality Control Book:Introduction to Quality Control Source: Introduction to Quality Control
“Quality control which cannot show results is not quality control. Let us engage in QC which makes so much money for the company that we do not know what to do with it.” KnowsShowsResultsQualityCompanyQuality Control Author:Kaoru Ishikawa
“Quality control starts and ends with training.” EndsQualityTrainingQuality Control Author:Kaoru Ishikawa
“In management, the first concern of the company is the happiness of people who are connected with it. If the people do not feel happy and cannot be made happy, that company does not deserve to exist.” PeopleIfsFeelsFirstsDoeMadeCompanyDeserveConcernManagementConnected Author:Kaoru Ishikawa
“As much as 95% of quality related problems in the factory can be solved with seven fundamental quantitative tools.” ProblemQualityToolsFundamentalsSevenRelatedFactories Author:Kaoru Ishikawa
“Failure is the seed of success” Seeds Book:Introduction to Quality Control Source: Introduction to Quality Control
“When you see data, doubt [them]! When you see measurements, doubt them!” DoubtRiskManagementDataMeasurementRisk Management Author:Kaoru Ishikawa
“The ideas of control and improvements are often confused with one another. This is because quality control and quality improvement are inseparable.” IdeasQualityImprovementConfusedInseparableQuality Control Author:Kaoru Ishikawa
“As with many other things, there is a surprising amount of prejudice against quality control, but the proof of the pudding is still in the eating.” StillsQualityAmountEatingPrejudiceProofSurprisingPuddingQuality Control Book:Introduction to Quality Control Source: Introduction to Quality Control