“In management, the first concern of the company is the happiness of people who are connected with it. If the people do not feel happy and cannot be made happy, that company does not deserve to exist.” PeopleIfsFeelsFirstsDoeMadeCompanyDeserveConcernManagementConnected Author:Kaoru Ishikawa
“When you see data, doubt [them]! When you see measurements, doubt them!” DoubtRiskManagementDataMeasurementRisk Management Author:Kaoru Ishikawa
