“But here's the rub: looking across silos for opportunities to improve capabilities is one thing; creating a vision for how to seize those opportunities as another. Communicating that vision effectively is harder still. But the real work, the deepest work, is in the deciding to stick your neck out in the first place.” OpportunitiesSilosStick Your Neck Out Book:Be the Business: CIOs in the New Eras of IT Source: Be the Business: CIOs in the New Eras of IT
“The most important thing we are doing here is collapsing the silos," says Eash Sundaram, EVP of innovation and CIO of JetBlue. "When we think about a program, we don't think about IT and finance and commercial operations. We think about how the program improves our customer or employee experience.” Big PictureSilosCustomer Or Employee Experience Book:Be the Business: CIOs in the New Eras of IT Source: Be the Business: CIOs in the New Eras of IT