“Of course, our natural impulse in these [intractable conflict] situations is to fight or flee. To lash out, blame, attack, or challenge someone, or otherwise try to get out and avoid the situation altogether. These responses make perfect sense in the short term, but likely will have little effect on the 5 percent [of conflicts that are intractable]. In fact, they may make matters worse in the long term. So if escaping or resolving this conflict is your goal (and we do not assume this is always the case), we suggest a different approach. And it begins with complicating your life.” ComplexityEngagementAvoidanceConflict ResolutionPolarizationConflict ManagementOversimplificationUs Vs ThemIntractable ConflictSocial Conflicts Book:The Five Percent: Finding Solutions to Seemingly Impossible Conflicts Source: The Five Percent: Finding Solutions to Seemingly Impossible Conflicts