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Famous Peter T. Coleman Quotes

“Of course, our natural impulse in these [intractable conflict] situations is to fight or flee. To lash out, blame, attack, or challenge someone, or otherwise try to get out and avoid the situation altogether. These responses make perfect sense in the short term, but likely will have little effect on the 5 percent [of conflicts that are intractable]. In fact, they may make matters worse in the long term. So if escaping or resolving this conflict is your goal (and we do not assume this is always the case), we suggest a different approach. And it begins with complicating your life.”

ComplexityEngagementAvoidanceConflict ResolutionPolarizationConflict ManagementOversimplificationUs Vs ThemIntractable ConflictSocial Conflicts
Book:The Five Percent: Finding Solutions to Seemingly Impossible Conflicts
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“See the system. When you find yourself stuck in an oversimplified polarized conflict, a useful first step is to try to become more aware of the system as a whole: to provide more context to your understanding of the terrain in which the stakeholders are embedded, whether they are disputants, mediators, negotiators, lawyers, or other third parties. This can help you to see the forest and the trees; it is a critical step toward regaining some sense of accuracy, agency, possibility, and control in the situation.”

PeacePerspectiveComplexityConflict ResolutionConflictsFramingPolarizationOversimplificationUs Vs ThemIntractable Conflict
Book:The Five Percent: Finding Solutions to Seemingly Impossible Conflicts
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