Quotessence
Home / Books / The Power of Positive Deviance: How Unlikely Innovators Solve the World's Toughest Problems

The Power of Positive Deviance: How Unlikely Innovators Solve the World's Toughest Problems

Book by Richard Pascale · 3 quotes · Knowledge, Learning, Management

Filter quotes by topic

The Power of Positive Deviance: How Unlikely Innovators Solve the World's Toughest Problems Quotes

“Unintended consequences get to the heart of why you never really understand an adaptive problem until you have solved it. Problems morph and "solutions" often point to deeper problems. In social life, as in nature, we are walking on a trampoline. Every inroad reconfigures the environment we tread on.”

“Contrary to widespread faith in "communication" and "knowledge transfer," information has a social life, and unless new insights are embedded in the social system they evaporate.”

“Explicit knowledge, conventionally delivered like pizza (neat boxes with toppings of concepts, theories, best practices and war stories), is consumed by the brain but not metabolized into action. The learning we call intuition, know-how and common sense gets into the blood stream through osmosis. It is shaped by social context.”