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Five Frequencies: Leadership Signals th...

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“Our brains are hardwired for stories. That’s why information presented in a recognizable archetype form, like a quest narrative, is more memorable and emotionally resonant.”

Stories Emotion Organizational Culture

Book:Five Frequencies: Leadership Signals that turn Culture into Competitive Advantage

Source: Five Frequencies: Leadership Signals that turn Culture into Competitive Advantage

“If you’re trying to predict human economic behavior—and you don’t include emotions in your equation—your predictions will probably be way off. Emotions factor heavily into the algorithms that produce our trade-off decisions.”

People Emotions Organizational Culture

Book:Five Frequencies: Leadership Signals that turn Culture into Competitive Advantage

Source: Five Frequencies: Leadership Signals that turn Culture into Competitive Advantage

“Many leaders underappreciate and underutilize simple expressions of gratitude as a reinforcing warm signal. saying ‘thanks’ doesn’t cost you money and requires hardly any time. But it does require that you pay attention.”

People Attention Emotions Organizational Culture

Book:Five Frequencies: Leadership Signals that turn Culture into Competitive Advantage

Source: Five Frequencies: Leadership Signals that turn Culture into Competitive Advantage

“Leaders: One of your most scarce resources is your time. So what you’re willing to spend it on sends powerful culture-shifting messages.”

Leadership Value Organizational Culture

Book:Five Frequencies: Leadership Signals that turn Culture into Competitive Advantage

Source: Five Frequencies: Leadership Signals that turn Culture into Competitive Advantage

“Lose your excuses: You don’t want to feel bad. You feel held hostage. It’s just a small thing. I can’t hold this person accountable. My high performers will pick up the slack. It’s always been this way. All are excuses to tolerate stuff you shouldn’t. All of them are costly.”

Tolerate Excuses Performance Organizational Culture

Book:Five Frequencies: Leadership Signals that turn Culture into Competitive Advantage

Source: Five Frequencies: Leadership Signals that turn Culture into Competitive Advantage