“Product quality has almost nothing to do with defects or their lack.”
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Famous Tom DeMarco Quotes
“Quality is free, but only to those who are willing to pay heavily for it.”
Source: Peopleware: Productive Projects and Teams
“First law of Bad Management: If something isn't working, do more of it.”
Source: Slack: Getting Past Burnout, Busywork, and the Myth of Total Efficiency