Slack: Getting Past Burnout, Busywork,...
A source page for quotes linked to Tom DeMarco.
“When stress is the problem, slack is the solution.”
“You can't control what you can't measure”
“If nothing is declared unchangeable, then the organization will resist all change.”
“Organizational busy work tends to expand to fill the working day.”
“Training is practice doing a new task much more slowly than an expert would do it.”
“Visual supervision is a joke for development workers. Visual supervision is for prisoners.”
“There are a million ways to lose a work day, but not even a single way to get one back.”
“Product quality has almost nothing to do with defects or their lack.”
“The fundamental response to change is not logical, but emotional.”
“The purpose of a team is not goal attainment but goal alignment.”
“Quality is free, but only to those who are willing to pay heavily for it.”
“The manager's function is not to make people work, but to make it possible for people to work.”
“First law of Bad Management: If something isn't working, do more of it.”