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Quote by Michael J. Silverstein

“Transform your employees into passionate disciples. Teach. Create apostles. Give people a calling, not a job.”

Quote by Michael J. Silverstein

Author

Michael J. Silverstein

Michael J. Silverstein, born in 1955, is an accomplished author known for his works in the fields of business, marketing, and consumer behavior. His writings are recognized for their insightful analysis and unique narrative style. more

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“Better ramp up your virtual relationships. Companies think omni channel is the correct answer. This is not enough. The information explosion for consumers makes 24/7 and full and complete engagement possible.”

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“Take giant leaps. Too many companies are into incremental innovation. The only thing that moves markets is violent turns. Major differences. Don't get caught in the trap of small steps.”

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“Find out what schismogenesis means. Schismogenesis is anthropology. It says relationships between people are not stable. They are either moving up or moving down. The same is true for brands. You need to understand where you are.”

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“Epidemics of "bad" voice can kill your reputation overnight.”

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“Consumers are time constrained, budget restricted and less loved than they would like. Give them a wonderful experience and they will share it. Capture their soul and win big time.”

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“You make money when you get visitors to go through the entrance at capacity.”

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“Too many companies are happy to have workers to dread working. They have the wrong attitude because they have the wrong leadership.”

Attitude Company Workers Dread Wrong Attitude

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“The Golden Rule works. It really does. Treat people the way you want to be treated. Kindness begets kindness.”

People Way Want Doe Kindness Treats Treated Golden Working It Begets Golden Rule

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“All great companies have spirit and culture. Mean spirited returns mean spirit.”

Mean Spirit Culture Company Return Spirited Great Company Mean Spirited

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“I spent my childhood outdoors on my grandparents' farm. I learned to ride a motorbike when I was about six, a little PeeWee 50. I'd climb trees - there was a big weeping willow.”

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