Home / Quotes / Quote by Gary A. Klein

Quote by Gary A. Klein

“If you are committed to the change, you're going to have to sideline the skeptics, or at least keep them under control. There may be a temptation to move them out but skeptics have a value - flagging weaknesses in the plan. Ideally, you will enlist their critical stance by challenging them to find ways to improve the plan as you go forward.”

Quote by Gary A. Klein

Author

Gary A. Klein is a renowned psychologist, born on February 5, 1944. His research focuses on decision-making and judgment, particularly on how to improve decision quality through situational awareness. more

You May Also Like

“Intuition is when we use our experience, and the patterns we have learned, to rapidly size up situations and know how to respond without going through deliberate analysis. Intuitions depend on the patterns we have acquired. Insight is about gaining new patterns.”

Situation Insight Intuition

Author:Gary A. Klein

“People who design decision aids and information technologies usually try to help people perform their jobs better. But insights can show us how to perform our jobs differently. And so the decision aids and technologies can get in the way of insights!”

People Trying Helping Decision Technology Design Insight Aids Information Technology

Author:Gary A. Klein

“It is instructive to see how organizations pursue their goal of reducing errors and uncertainty. They impose standards, employ checklists, demand that knowledge workers list assumptions for their conclusions and document all sources. These actions either directly interfere with forming insights or create an environment where insights and discoveries are treated with suspicion because they might lead to errors. They signal to knowledge workers that their job is not to make mistakes. Even if they don't make discoveries, no one can blame them as long as they don't make mistakes.”

Long Action Goal Mistake Environment Blame Insight Conclusion Uncertainty Assumption Making Mistakes Suspicion Interfere

Author:Gary A. Klein

“The ability to help others gain insights seems very important to me, and I think one of the most effective, but most difficult, ways is to listen sympathetically when people seem to be saying stupid things or thinking in confused ways. Rather than write them off, we can try to diagnose what is wrong with their thinking - what flawed belief they might be holding. And then search for ways that enables them to discover the flawed belief for themselves.”

People Thinking Writing Trying Important Helping Belief Difficult Ability Stupid Insight Helping Others Confused Flawed

Author:Gary A. Klein

“The most valuable insight I have made about how people make decisions is that when they become skilled they don't have to make decisions - choices between options. Instead, they can draw on experience and the patterns they have acquired to recognize what to do, ignoring other options. This is the basis of the Recognition-Primed Decision (RPD) model my colleagues and I described thirty years ago.”

People Choices Decision Valuable Insight

Author:Gary A. Klein

“I really never thought I would be an actor professionally. I was very academic and was like, "That's so irresponsible. I would never do that." And now, here I am.”

Author:Andrea Savage

“I think fashion is art. The dialogue I am concerned with as an artist has more to do with the art and artists that I've been influenced by. I can't help but be affected by all the art that I've seen.”

Thinking Art Helping Artist Fashion Concerned Dialogue

Author:Paul Rusconi

“I never had any intention nor interest in being an artist, but when I made work I realized that this was my language. What I had to say needed to be said in this way. I always loved taking photographs - but never considered myself a photographer. I have tremendous respect for photographers. I do use a camera and a photo as a basis for a lot of my work, but I use it as a means to attain an image to work from. The actual photography in my work is a monochromatic photograph. I'll photograph something and extract a color that will then be the background for a painting.”

Mean Artist Language Interest Painting Photography Intention Photographer Photograph I Realized Being An Artist

Author:Paul Rusconi

“Some people don't think that what I do is art - but for me art exists by definition. The beautiful and most liberating thing about being an artist is the ability to say that what I make is art. Art exists because the author says so.”

People Thinking Art Beautiful Artist Ability Liberating Being An Artist

Author:Paul Rusconi

“I think I'm better wired for television. I love variety as far as a project. I'm easily bored and the schedule of a television show, it just keeps you going. I love theater and I think doing a sitcom in front of a live audience is the closest you can get to theater, and it's really the best mix of like standup and theater, is really a sitcom. I started as a standup and I still continue to do that as well, so I think I'm just a TV guy and happy for it. I think my movie career is kind of like my social life, I'm picky and not in demand. So it perhaps is working out.”

Thinking Kind Guy Audience Work Out Variety Bored Sitcom Picky

Author:Brad Garrett