“Evaluation and coaching get tangled together. When this occurs, the noise of evaluation drowns out coaching efforts. Think of this like a term paper. When you get your assignment grade back (evaluation) you tend to tune out the professor notes in the margins (coaching) if the grade is higher or lower than expected.”
Quote by Sheila Heen
Author
Sheila Heen
Sheila Heen is a renowned author whose works primarily focus on communication and conflict resolution. more
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