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Quote by Stuart Rose

“As retail goes through a fundamental shift into the digital world, I believe Ocado's model and the high standards of customer service it provides will see it emerge as a powerful online player.”

Quote by Stuart Rose

Author

Stuart Rose, born on March 17, 1949, is an accomplished businessman with extensive experience in the retail industry. He has held several key positions, including CEO of several well-known retail companies. more

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“I am absolutely a free marketeer and I believe the creation of wealth is a good thing and anyone who doesn't really needs to have their head examined - otherwise where are we going to get the schools, the roads, the universities, the third runway, dare I say it?”

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“I am the largest market shareholder of clothing in the UK and I am not a destination shop for food. If the clothing market is affected - and it has been - and I hold my market share mathematically, then fine, I am doing no worse than the market is doing, which is exactly the case, but I'm losing revenue.”

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“I've been an employee all my life. Would I wish, if I could rewind it, to have gone down a different route? Possibly, but I've had a great time. Anyway I'm not ruling it out; I could still buy a business.”

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“If you are not online, people look at you askance. I think in three to four years' time people will look equally askance at you if you haven't got the ability for consumers to buy what they want, where they want and how they want.”

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“If you wait for customers to tell you that you need to do something, you're too late. Good business leaders should be half a step ahead of what customers want, i.e. they don't actually quite know they want it. That's what innovation's about. With Plan A, we didn't wait for the consumers to tell us.”

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“Listen, it's not nice to have your mum kill herself, that is difficult. But at the end of the day, it happened a long time ago. My mother was, I hope, not the reason that I have been successful. It's not as simplistic as 'My mum killed herself; I've got to prove myself.' I was very lucky that my parents took an interest in me...”

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“Most employees want to be involved in a successful business and most employees are happy for people running successful businesses to be paid a reasonable wage and a market rate for it, provided they understand the reason. What they hate most of all is pay for failure.”

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“My four criteria: I don't want to work with people I don't like; I don't want to work in a business I either don't like or don't understand; I don't want to work for nothing unless I choose to, and I do a fair amount of that already; and I want to have some fun.”

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“Our world is moving at an ever-accelerating pace, and with the advent of social media, what happens in New York now can be reported across the globe 60 seconds later.”

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“We face a dilemma because although everybody is better off than they've ever been at any time in our history, we've also got the biggest gap between the rich and the poor that we've ever had, and we've potentially got a planet which is going to go bust any day.”

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Author:Stuart Rose